About MyLoft
Real Penang-based founders and operations team
When owners appoint MyLoft, they are supported by a genuine Penang-based team—not only a tenant-listing service.
From property assessment and rental strategy to tenant coordination, rent follow-up, repairs and rent-ready preparation, each part of the rental journey is supported by the appropriate team member.
Read what MyLoft handles during a tenancy, look at selected MyLoft rental examples, or see MyLoft’s fees and service scope.
Co-founder & Business Owner
Property and rental-management experience since 2020.
Harry leads MyLoft’s on-the-ground operations, including property assessments, rental strategy, operational coordination and team supervision.
His role is to evaluate each property practically, help determine an appropriate rental approach and coordinate the operations team around the agreed management plan.
Co-founder & Business Owner · BEng Civil Engineering
Property and rental-management experience since September 2016.
Li Ming leads MyLoft’s business strategy, growth, marketing, brand development and online presence.
His role is to develop clearer owner-facing systems, strengthen how MyLoft communicates its services and guide the business’s continued improvement around the needs of Penang property owners.
BEng Civil Engineering is Li Ming’s academic qualification and is not presented as a property-management or estate-agency licence.
These dates describe the founders’ individual property and rental-management experience. They are not presented as MyLoft’s founding date or operating history.
MyLoft is the brand name. It is not described here as a Sdn. Bhd. or licensed estate agency.
How MyLoft charges
The ongoing management fee is 10% of rent actually collected, with no separate agent, tenant-placement, advertising, listing or renewal charge. A RM250 documentation fee applies, stamping fees are additional if required, and property expenses stay separate. See the full fee and scope breakdown.
Local owner support
MyLoft combines founder-led property assessment and rental strategy with local administration, tenant coordination, rent follow-up and owner reporting.
Joanne supports property viewings, tenant coordination, tenancy documentation and administration, rent follow-up, owner statements and ongoing owner updates.
Local operations
MyLoft is supported by a local operations team covering property viewings, tenant coordination, tenancy administration, rent follow-up, owner reporting, check-ins and check-outs, field support, repairs, technical matters, cleaning and rent-ready preparation.
Some photographs show team members in MyReno uniforms because relevant staff support services across our wider Reno · Rent · Manage ecosystem. MyLoft remains the specialist service for whole-unit, long-term rental management, with its own scope, charges and agreement.
Genuine moments from wider team and social gatherings in Penang.
Operations Manager
Coordinates MyLoft’s day-to-day operations and supporting team.
Operations Supervisor
Supports operational supervision and follow-up for property-related tasks.
Administration & Owner Support
Coordinates property viewings, tenant communication, tenancy documentation and administration, rent follow-up, owner statements and ongoing owner updates.
Field Supervisor & Driver
Coordinates field operations, property-related arrangements and repair or technician visits.
Viewing & Field Coordinator
A full-time team member who coordinates property-viewing appointments, prospective-tenant arrangements, tenant check-ins and check-outs, access handovers and related field support.
Technician
Handles technical checks, property repairs and maintenance matters coordinated under the agreed management scope.
Cleaning & Rent-Ready Preparation
Handles move-in, move-out and property-preparation cleaning where required, helping units reach the agreed rent-ready condition.
MyLoft brings the appropriate administrative, field and technical support together around each managed property.
Team members may also support related services within the wider Reno · Rent · Manage ecosystem. MyLoft remains focused specifically on whole-unit, long-term rental management.
Where renovation, room rental or short-stay management is more appropriate, an owner may separately discuss the relevant service with MyReno, MyRoom, or MyBnB / The Homestay Helper.
Each service has its own scope, suitability assessment, charges and agreement. Appointing MyLoft does not automatically appoint another sister brand. Enquiry information is not shared with another service without the required consent.
Call, WhatsApp or email us with the building and your current rental situation, and we will tell you whether MyLoft is suitable.
Team office
29C-3A-17, The Maritime PiazzaMyLoft focuses on whole-unit, long-term rental management. If another approach suits your property, you can discuss rental-ready renovation with MyReno, room-rental management with MyRoom, or short-stay management with MyBnB / The Homestay Helper.
Each additional service has its own proposed scope, charges and agreement. MyReno renovation is not included in MyLoft’s 10% management fee, and appointing MyLoft does not automatically appoint another brand. Your enquiry details are not shared with a sister brand without your consent, as set out in the privacy notice.
MyLoft
Whole-unit, long-term rental management.
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MyReno
Rental-ready renovation and furnishing.
Visit MyRenoMyRoom
Room-rental and co-living management.
Visit MyRoomMyBnB
Short-stay and Airbnb management.
Visit MyBnBThe Homestay Helper
Short-stay and Airbnb management.
Visit The Homestay HelperNot sure which model fits? Compare whole-unit and room-rental approaches.